“You can get everything in life you want if you will just help enough other people get what they want,” Zig Ziglar.
What’s the most important part of your job?
If you supervise others or lead a team, your primary role is to coach others to success. However, most people managers have additional duties that take precedence over their responsibilities to others. Unfortunately, the importance of coaching is often overlooked in favor of directive behavior focused on task completion.
The best supervisors are able to balance managing tasks with developing employees by taking a coaching approach to supervising others. This means that beyond just concentrating on the work that needs to get done you also focus on the personal and professional development of your employees so they are more successful in their jobs.
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Your employees need feedback and guidance to improve. As a supervisor, you are in a unique position to give advice to those who work for you about their job, the organization where you work, and the profession. You can create a positive working environment where employees feel safe and supported, and where constructive feedback (both positive and negative) is part of the culture.
Benefits to taking a coaching approach include:
• Keeping employees motivated and engaged
• Addressing performance issues before they become significant problems
• Creating a culture of empowerment, where employees take initiative
• Encouraging high performers while supporting underachievers to accomplish more
How to coach
The goal of coaching is to facilitate learning and support the development of both the individual and the team so that everyone gets better each day. The most successful people managers create systems for personal and professional feedback, where all team members have a shared commitment to growth.
You can take a coaching approach with your employees by:
• helping them set clear goals related to their performance and professional growth
• evaluating their performance and provide ongoing feedback to support their success
• creating opportunities for reflection and learning
• providing ongoing support
Achieve more together
You can think of coaching as helping other people get what they want so you’re able to get what you need from them as a supervisor. When your employees grow as individuals, your team grows stronger, and you all achieve more together.
Jene Kapela, Ed.D.
You can reach Jene at firstname.lastname@example.org.